Omaha’s Henry Doorly Zoo is a big deal. We’re talking one of America’s Top 100 attractions with annual attendance near two million and a large gallery of state of the art indoor exhibits to complement its outdoor viewing areas. In the next year the zoo will introduce a huge new outdoor African Grasslands exhibit that should boost attendance to a whole new level. As my new story for thr Metro Magazine describes, the grasslands project’s natural habitats, diverse species, intimate observation points, and built-in education components will give visitors an upclose experience with and appreciation for an African wilderness environment that comes as close as possible to the real thing.
JOURNEYS: African Safari
JOURNEYS: Omaha’s Henry Doorly Zoo calls African Grasslands Project The Next Big Thing
Omaha’s Henry Doorly Zoo and Aquarium calls its coming African Grasslands project the next big thing for Omaha. It’s certainly that and then some in terms of the $70 million it will cost to transform 28 acres into an equatorial savannah experience in the Midwest.
The exhibit will open in two phases in 2016. Omaha-based Kiewit Construction, which realized the Zoo’s existing big ticket immersive exhibits, will lead construction. Work begins in earnest this fall.
The project’s the next big step for the Zoo in educating visitors about the conservation research work it does here and around the world. Ongoing education efforts include classes for youth ages 3 to 18, day camps, interpretive tours and safari-eco adventure trips.
The Zoo’s Jungle, Desert Dome and Aquarium exhibits are indoor immersive experiences that recreate ecosystems within four walls. The Grasslands will be a sprawling natural mosaic that puts you in an open-air expanse where elephants – slated to return after a long absence – rhinos, impalas, giraffe and other iconic African animals roam.
“For the first time we’re going to transport you outdoors to another world,” executive director and CEO Dennis Pate says. “What you’re going to see and feel is going to come closer to understanding what the savannah is like without us saying a word.”
Pate says the Grasslands will come as close as an urban zoo can get to replicating the experience of exotic mixed species inhabiting the wild.
OUT ON SAFARI
A group from Omaha recently returned from a two-week Zoo-organized safari to Botswana and Zambia, one way the institution tries building awareness and appreciation of endangered habitats and species.
Participants of the May safari, which featured former Zoo director Lee Simmons and his wife Marie as escorts, won’t soon forget the breathtaking scenes they witnessed.
“What I brought home is the sacred peace of sounds that come only from the inhabitants of Africa, the interconnectedness of all creatures for survival and seeing the variety of animals,” Ann Pape says.
The trip satisfied a Bucket List wish for Jean Bell, who says the experience impressed upon her “how very important” it is these wild environments and species “be preserved and that humans “are really the only ones who can make that happen.”
Ellen Wright says, “People often take for granted these majestic and remarkable creatures will always be with us but when you are exposed to the devastating toll of poaching and to the human effect on the land you realize all this beauty could disappear unless we act now.”
BRINGING IT ALL CLOSER
As most folks will never go on an actual African safari, the Zoo tries giving visitors increasingly authentic, intimate experiences in their own backyard. The goal is to display how these animals function in the wild as well as how they are cared for and protected. Interactive demonstration areas in the Grasslands exhibit will allow the public for the first time to observe staff conducting animal welfare maintenance, such as checking the condition of teeth and feet.
Interpreting the natural world indoors is one challenge but doing it outdoors, at scale, is a whole other challenge.
“It’s harder to do because you can’t control everything,” says Pate.
Construction will move many tons of dirt to reconfigure hilly old grounds and contour them into the gradually sloped savannah. Buildings will be recessed behind trees and landforms to obscure them, with the exception of a new African game lodge-inspired structure. Overlooks will provide visitors with panoramic views.
It’s all part of the evolution of zoos.
“For the past 25 years what we’ve been doing as opposed to simply displaying animals in cages or pens is to try to present animals in their ecosystems and give people a chance to actually experience that ecosystem,” says Simmons, now chairman of the Zoo Foundation. During his long tenure as Zoo director he initiated the institution’s staggering growth that shows no signs of stopping. “Anytime you get people in the same environment with the animals it does make a difference. To see an animal from a distance through bars, a fence or glass is a lot different than being able to get up close and personal.
“What we’re really interested in is the experience and what people come away with.”
Omaha Zoo Foundation director Tina Cherica says, “We’re trying to create an experience that will make people actually care about the realties these animals face in their natural habitats.”
“Zoos have become kind of giant classrooms,” Simmons says, “but we preach this two dollar Sunday sermon by osmosis. We want people to come in and have a really good experience, realize they suddenly know something more than they did, and come away feeling they need to support conservation of habitat.”
Simmons says the state of wildlife conservation is a mixed bag.
“The good thing about a lot of places in the world is that the locals on the ground have realized eco tourism has a very important economic and political impact. There are areas we go back to that are being managed significantly better than they were when we first started leading safaris 30 years ago. There are some that are not and we don’t go to those anymore.”
He says in addition to the destruction of habit by human encroachment, poaching of elephants and rhinos is “rampant.”
Pate says zoos like Omaha’s are perhaps best positioned to educate the public about these challenges.
“On average 96 elephants a day are killed in Africa and one really large bull was just poached in a national park, and so it’s a huge problem. The decline in elephants has been pretty radical. Rhinos are in even worse shape. If we as zoos don’t bring this to the public then there’s very little likelihood they’re going to appreciate the diversity of species alive in the world today.
“I think these problems are being day-lighted through what zoos are doing. People learn that the zoo they support is playing a role in trying to stem some of those problems.”
Cherica says, “I think it brings it home to people. When you see a news story, you’re so far removed from that reality. When you come to your zoo and see these animals and learn about the work we’re doing, then all of a sudden there’s more of a personal connection. This is an opportunity to take a venue with 1.7 million visitors a year and use it as a learning experience to create that personal connection.”
“The new move is to not only show people these animals but to talk about their plight and what the local zoo is doing to assist them,” Pate says. “That makes us really unique. There’s a lot of conservation organizations but very few have a place to be able to talk about it with the public. We have a place where we educate millions of people.”
Pate says the Omaha Zoo “has a strong record of conservation and we’re going to begin talking a lot more about what we do in the wild.” He adds, “A modern zoo does more than just take care of its own animals, it takes care of animals wherever they are in the world. That’s evolving and we’re going to be at the point of that sphere. It’s part of feeling a greater responsibility toward animals in general, whether they’re in zoos or in the wild.”
Simmons says, “We’ve been doing our bit, not just in Omaha. We’ve had a very active conservation program going for the last 30 years.”
The Center for Conservation Research based in Omaha employs several PhD scientists who spend months at a time in the field.
“We’ve had people actively in the field doing conservation in South Africa and East Africa and particularly in Madagascar,” he says. “We’ve got permanent and temporary establishments in Madagascar all focused on conservation, lemurs primarily, but also habitat, reforestation, turtles, frogs, bats and a whole lot of other things. We send people to many places. We’ve contributed a lot to the conservation of Siberian tigers and Amur leopards in far Eastern Russia, both by sending people to do training there and bringing Russian biologists to do training here. We’ve also brought Chinese and Vietnamese here. We have also trained scientists, researchers and interns from over 40 countries here.”
Pate says tying all the threads of this story together “starts with not necessarily the science or the slaughter, it starts with an emotional attachment to a living being – not ones you see on television or read about in a newspaper.” “That’s why it’s important for us to have kindergarten kids through here. It’s why we do day camps. It’s why we have a high school,” he says. “That emotional connection starts early. Then we can build on it with the science. It’s nice to go a little deeper with these animals and talk about what’s affecting them in the wild and how our zoo is helping them and their counterparts in the wild. That’s the exciting part – the whole interpretive story.”
A quarter million youth annually participate in Zoo education programs.
Ellen Wright, a longtime donor and Zoofari volunteer, says the need for conservation education cuts across all ages. “The African Grasslands project is crucial for engaging the widest possible audience and building awareness of the conservation challenges here and around the world.”
Her passion’s shared by many. Much of the work Cherica and Simmons do through the Omaha Zoo Foundation is to cultivate donors to make a wish-list of major projects possible. When pitching projects Simmons knows he’s struck a chord when “the donor’s eyes light up” and that’s happened enough to realize a string of multimillion dollar undertakings.
Another indicator of people’s embrace of the Zoo is the mass of humanity that streams through its gates – enough to make it the top tourist destination in the region. It also boasts a membership of 72,000 households, which translates to about a third of the metro’s population.
“We’ve got way, way more zoo than you would remotely expect in a community this size,” Simmons says. “It’s because the community has been supportive. We have had the highest attendance and membership in North America (among zoos) as a percentage of our metro population base.”
Cherica says that same loyalty is born of trust.
“The community has a lot of confidence in us because we deliver on what we say we’re going to deliver, so over time that’s instilled not only community pride but donor confidence to continue reinvesting in what we’re doing here.”
Being a well-run venue helps.
“Since 1970 we’ve never run an operating deficit,” Simmons says. “We had our first positive year in 1970 and we’ve been positive ever since.
And we’ve brought every project in on time and on budget.”
No endeavor has been as big as the Grasslands project.
“We knew it was going to be a challenge,” Cherica says. “It’s twice as much as any project we’ve done to date but we’re confident in the donor community and in their ability to push this forward. We fully expect the project will be funded by the end of the year.”
“The community support here is unusual and it makes it a highly attractive place to work,” says Pate, who came to Omaha five years ago from the Jacksonville Zoo and Gardens. “The opportunity to affect that many millions of people is pretty incredible. There’s space, there’s money, there’s its place in the community, there’s the conservation research and welfare of animals. It all comes together.”
Follow Grasslands progress at http://www.omahazoo.com.
“A modern zoo does more than just take care of its own animals, it takes care of animals wherever they are in the world. That’s evolving and we’re going to be at the point of that sphere. It’s part of feeling a greater responsibility toward animals in general, whether they’re in zoos or in the wild.”
~ DENNIS PATE, EXECUTIVE DIRECTOR AND CEO
Art assumes the roles of anthropology, archaeology, and novelization in Omaha artist Watie White’s new public installation that features 30 magic realism narrative paintings adorning the windows of an abandoned North Omaha house. Each image is based on artifacts left behind by the family that lived there to tell the stories of the home and its former residents. The site of the project is a house at 2424 Emmett Street, smack dab in one of the poorest neighborhoods in the city. As soon as the installation is taken down plans call the house to be razed and a new one built in its place.
©by Leo Adam Biga
Now appearing in The Reader (www.thereader.com)
On its face Watie White’s new public art project at an abandoned North Omaha house could be construed as a privileged white guy coming into the black community to impose his perceptions on that place and its people.
But that’s not the case with his All That Ever Was Always Is outdoor installation at 2424 Emmet Street. Enlarged digital prints of 30 narrative paintings he’s made cover the home’s windows. The house serves as a two-story, three-dimensional, wrap-around canvas for his true fiction portraits of the home’s former occupants. He invites viewers to bring their own interpretations to bear.
“I’m really interested in what the people who live next door or live down the block will think when they happen upon this big emotional and intellectual investment in an object that probably most people in this neighborhood don’t feel has much value,” he says. “Each perspective on this house tells its own story of what this house is.”
Don’t wait too long to see it though. Habitat for Humanity will raze the house in March and a Habitat-built new home will go up in its place. Before the century-old house is demolished he’ll disassemble the installation – windows, siding and all – for a future gallery show that he says “will be far more a rarified art experience.”
White’s paintings draw on interviews he did with neighbors, public record searches he and assistant Peter Cales made and a trove of personal artifacts harvested from the home, whose last residents were a black family named Smith. He and Cales also fashioned planters and benches from found objects there. The artists discovered a vast assemblage of strewn items inside that represent a tableaux of lives interrupted. In that suspended animation space White became the anthropologist his parents were.
“It’s like walking into somebody’s life,” says White. “This clearly was not cleaned up, not presented, not edited in any way, and so you walk in and you see all this stuff that feels unvarnished and truthful. They’re things that seem profound because we are reading something genuine about this person’s lived experience here, not things we were intended to see or a character they were playing, which for me makes it all the more intriguing. It becomes something you can trust a little bit because it’s not being catered to or tying to come across in a certain way.”
“All this trash and left belongings became really an incredible generator of content for the paintings themselves.”
He says the ephemera made the house an “active participant” to inform the narrative. Birth certificates, family photos, letters, journal entries and divorce papers helped him piece together four generations of history. He discovered the grandfather, Nathaniel Ware, was a Pullman Porter who moved the family up north from Mississippi. His daughter Janet Ware married Leonard Smith, an Omaha policeman. Janet was active at Salem Baptist Church. A daughter, Candice, followed her heart to Memphis. A son, Michael, may have been the last family member to reside at the Emmet address.
“He appears to have just left and walked away from everything before selling the house to Habitat,” White says of Smith.
What the materials didn’t reveal to White he extrapolated with the help of live models acting out back stories in his studio.
“I got a feeling for who I believe these people were, what they were like, but they’re more fictional characters. It’s more like writing a novel than doing a documentary.”
White purposely didn’t contact the Smith family to avoid being overly influenced. He has many questions for them, however. He’s inviting them to the opening, when he plans presenting them a chest made from recycled materials in the home that will contain the personal artifacts he salvaged.
His work also addresses urban legends attached to the house. For example, he says some neighbors “view it as a shameful place where bad things happened.” Allegedly it was crack house, though he found no supporting evidence. He hopes his project overturns neighbors’ own “narrative that they live in a shitty place to they live next to a place that has the potential to be an amazing thing.”
Viewers have no choice but to see White’s whimsical, soulful images in the context of the structure and its environment. Cales expects viewers to have triggered “that voyeuristic instinct in themselves to wonder what’s on the inside and to wonder about this community.”
“That curiosity breeds curiosity,” says White. “You interrupt the regular flow of life in an area by addressing creatively something that seems like a flaw or a blight and you shift it to make it not that. You change the perception of what that thing is or can be.”
“I think it’s important to bring people to the neighborhood to see the work in this context,” says Cales. “This is an area of the city that’s relegated to, ‘It’s a dangerous part you should never come to’”
“When you stop treating it as a place you have to shun or fear or stay away from then it’s a little less fearful and a little more welcoming,” White says.
Engaging at-risk populations with public art is something White learned under Chicago conceptual artist and radical educator Jim Duignan, whose Stockyard Institute White has a long association with. In preserving everyday people’s stories White does in images what the late iconic Chicago writer Studs Terkel White did in words/ White. who moved to Omaha in 2006, often shows his work in Chicago.
For more about the artist visit watiewhite.com.
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Parenting the Second Time Around Holds Challenges and Delights for Senior Kinship Caregiver Theresa Glass Union, Who Always Puts Family First
Parenting the Second Time Around Holds Challenges and Delights for Senior Kinship Caregiver Theresa Glass Union, Who Always Puts Family First
©by Leo Adam Biga
Soon to appear as the cover story in the December issue of the New Horizons
After raising three daughters in the 1970s-1980s and nearing retirement in the early 2000s, Theresa Glass Union thought she knew what her later years would look like. Even though still working, she envisioned socializing and traveling with friends and family. When she could finally retire it’d mean free time like she hadn’t known in ages.
The Omaha native had just moved back here after more than 20 years in Calif. She was divorced, eager to start a new life and catch up with old mates and haunts. Then a family crisis erupted and her selfless response led her to join the growing ranks of kinship caregivers raising young children.
Reports indicate that upwards of 6 million children in America live with grandparents identified as the head of household. Nearly half of these children are being raised by someone other than the parents or grandparents. The number of children being parented by non-birth parents has increased 18 percent since 2000, according to a report from the Annie E. Casey Foundation.
Some kinship caregivers do it informally, others through the state child welfare-foster care system. Being informed of rights, regulations and benefits takes work.
Theresa is a kinship caregiver to children of a niece who’s long battled drug addiction. The niece is the mother of six children by different fathers, The three oldest variously live with their fathers or their fathers’ people. When the niece got pregnant with each of her three youngest children, now ages 5, 4 and 2, they came to live with Theresa shortly after their births.
It’s not the first time Theresa’s dealt with tough circumstances inside and outside her family. She has a younger sister with a criminal past who happens to be the mother of the niece whose children Theresa is raising. Years spent in social service jobs dealing with clients living on the edge have given Theresa a window into the bad decisions that desperate, addicted persons make and the hard consequences those wrong choices bring.
At age 65 and two-and-a-half decades removed from raising three grown daughters, one of whom is film-television star Gabrielle Union, Theresa’s doing a parenting redux. She never thought she’d be in charge of three pre-school-aged kids again, but she is. She’s since legally adopted the two older siblings, both girls, and is awaiting an adoption ruling on their “baby” brother.
As the babies came to her one by one she found herself knee deep again in diapers and baby bottles, awakened in the middle of the night by crying infants, figuring out formulas and worrying about fevers, sniffles, coughs and tummy aches. Now that the kids are a little older, there’s daycare, pre-school and managing a household of activity.
It’s not what she imagined retirement to be, but how could she not be there for the kids? They were going to be removed from their birth mother and placed in a system not always conducive to happy outcomes. Child welfare officials generally agree that childcare fare better in kinship care settings than in regular foster care.
Kinship caregivers may get involved when the parents are incarcerated, on drugs or deceased. In the case of Theresa, drugs were found in the systems of the two oldest children she’s adopted, Keira and Miyonna. Theresa felt they needed unconditional family love. The girls are doing fine today under the care of Theresa and her brother James Glass. The girls’ brother, Amari, was born drug-free.
With so much stacked against the children to start life, Theresa wasn’t about to turn her back on them. Family is everything to her. She’s the oldest of seven siblings, all raised Catholic – churched and schooled at St. Benedict the Moor, the historic African-American parish in northeast Omaha. It’s where she received all her sacraments, including marrying her ex-husband Sylvester Union.
“The church is central to my family here.”
She graduated from Sacred Heart High School.
She and Union moved to San Francisco during the Summer of Love in 1967 and they returned to Omaha a year later. They both ended up working at Western Electric. Like other black couples then they ran into discriminatory real estate practices that flat out denied them access to many neighborhoods or steered them away from white areas into black sections of North Omaha. Their first home was in northeast Omaha but they eventually moved into a house in the northwest part of the city, where their three daughters went to school.
In the 1970s Theresa, who studied social work at the University of Nebraska at Omaha, worked for Omaha nonprofit social service agencies, including CETA (Comprehensive Employment & Training Agency) and GOCA (Greater Omaha Community Action). After a long stint in corporate America she returned to the non-profit field.
The family left here in 1981 for Pleasanton, Calif., where they lived the sun-dappled Southern Calif. suburban life. She worked for Pacific Bell and completed her bachelor’s degree in human relations and organizational behavior at the University of San Francisco. After her divorce she and her brother James Glass returned to Omaha in 2003. A few years passed before Theresa’s troubled niece came for help. At various times the family tried interventions, once even getting the niece into rehab, but each time she fled and resumed her drug habit.
As a former field worker with Douglas County Health and Human Services and as a one-time Child Protection Service Worker with Nebraska Health and Human Services, Theresa’s seen the despair and chaos that result when siblings are separated from each other and extended family. It’s why when her niece kept getting pregnant while hooked on drugs and unable to take care of herself, much less children, Theresa intervened to ensure the kids would go to her.
“Some of the things children said to me when I was a social worker have just stayed with me,” she says.
On one call she visited three young siblings in a foster home.
“I was like the fifth social worker since they’d been brought into the system. The 8-year old boy said, ‘Please don’t take us away, we get fed three times a day here. ‘Well. that told me they’d been staying with some people (before) who weren’t feeding them regularly. Who does that? The foster parent let him walk me around the home and this little boy was just adamant he be with his brothers.”
In another case several siblings were divided up among different foster families.
“One of the siblings got to see her sisters at school but she no longer got to see her brothers, and she asked me, ‘Can I see my brothers?’Her foster parent had made the request but nothing had happened, so I looked into it and found that each sibling had a different social worker and had been placed at a separate time. I got it worked out that the siblings got to visit each other.”
System shortfalls and breakdowns like these were enough to make Theresa bound and determined to arrange in advance with hospital social workers for her to be the foster placement parent for her niece’s three youngest kids. When Keira and Miyonna tested positive for drugs the state, by law, detained them and they were put in Theresa’s care two days after their births. She did the same with their brother. She simply wouldn’t let them fall outside the family or be separated.
“After Keira was born I was already a resident foster placement and I’d already contacted everybody involved to let them know if there was another baby that ends up in the detention system I want to be the foster parent of choice because I didn’t want these kids to go into the system. My idea is that the kids all need to be raised together. They deserve to have their siblings .
“I was working for Child Protective Service, so I knew all the ins and outs of what was going to happen. I knew how many times we were going to have to go to the doctor before the baby’s cleared. I knew that babies wake up in the middle of the night and children with drugs in them can find it more difficult sleeping, eating. I was prepared for all that. It didn’t happen, I was thanking God that Keira’s and Miyonna’s little withdrawal things were just a few days. The biggest problem we had was figuring out formula.”
Daughter Kelly Union, a senior analyst with US Airways, admires her mother’s by-any-means-necessary fortitude.
“My mom always looks for more solutions, other options, different ways to climb a mountain. That determination helps me when I hit a brick wall at work, in my marriage, with my kids. My mom also sees all glasses as half full. There is a positive in everything and we just need to find it. My mom’s best attribute, however, is being strong against all odds—she finds the strength to hold up everything and everyone, including herself despite what she is up against. I get my strength from her.”
The way Theresa sees it she did what she did in order to “preserve the continuity of the children’s lives, so that they know their family members, the cousins, the aunts and uncles, the lineage back, like my grandma Ora Glass and my grandma Myrtle Fisher Davis, and the head of our family today, Aunt Patricia Moss.”
Theresa hails from one of the largest and oldest African-American families in the region, the Bryant-Fishers, whose annual picnic is 95 years strong.
Her bigger-than-life late grandmother, Ora, the longtime matriarch, lived to 110. Ora gained celebrity as a shining example of successful aging, even appearing on Phil Donahue’s show and running her fingers through the host’s hair. In her younger years Ora was a housekeeper and nanny for some of Omaha’s elite families. One packinghouse owner family even brought her out to Calif. to continue her duties when they moved there. She survived the Red Summer of 1919, when blacks were targeted by racists in riots that wreaked havoc from coast to coast, including Omaha and Orange County, Calif..
“My grandmother had a whole lot of stories,” says Theresa.
In her 70s and 80s Ora “reinvented” herself from a very strict, prim and proper lady with politics tending toward the conservative” to loosening up on things like relationships and social issues, notes Theresa. “She told me, ‘I’m losing so many old friends that I have to make new friends and I have to use new opinions and I have to make new decisions.’ She began reaching out and making new friends and gathering new family to her. She started trying different things. She went to political science classes at UNO. She learned ceramics.”
Even when she had to use a walker, Theresa says. Ora maintained her independence, riding the bus downtown for Mass at St Mary Magdalene’s Church, a repast at Bishop’s Cafeteria and taking in all the sights.
Ora was then and is now an inspiration to Theresa. She carries her grandmother’s boundless curiosity, determination and affirmation inside her.
“She always persevered. She said, ‘Whatever you do you always do it to the best of your ability.’ She said, ‘You can always make more family’ and she always did generate more and more family for herself.”
Ora was godmother to Omaha native Cathy Hughes, founder of the Radio One and TV One media empires, and played a big role in the mogul’s early life.
Ageless Ora ended up a resident at the Thomas Fitzgerald Veterans Home (the military service of her late husband Aaron Glass entitled her to stay there) and Theresa says her grandmother “recruited families from St. Vincent dePaul parish to visit residents there. There were a couple of families she adopted. The kids came and they called her grandma and they brought her gifts.”
It’s figures and stories like these that Theresa didn’t want her three new children to miss out on. The family takes great pains to maintain its ties, celebrate its history and record the additions and losses as well as the triumphs and tragedies among their family trees. Help abounds from loved ones she says because “there’s so many of us. There’s like 1,500 of us (dispersed around the country).”
She values the traditions and events that bind them and their rich legacy and she wouldn’t want the children now in her care to be deprived of any of it.
“We’re called the Dozens of Cousins. Yeah, I do take a lot of pride in that. I get that a lot from my aunt Patricia Moss because she wants there to be the continuity. We do have continuity.”
Regarding the big August reunion, when hundreds gather at Levi Carter Park, she says, “I try to always make it. Since coming back home in 2003 I haven’t missed any, and when I was younger it wasn’t an option, you were there. We have the family picnic, we have family birthdays, we have that kind of continuity and I think children need that to grow in their own maturity and emotional strength,” she says. “It can give them that stability. You’re not going to get that from strangers. And knowing at some point there’s going to be questions about who mom is, I have all those baby pictures and all that stuff. I can give them a sense of who she is if she doesn’t care to come around.”
Having a large family around gives Theresa a ready-made support network.
“I have a supportive family around me. I have everybody lined up that’s going to keep this continuity. My brother James wouldn’t say it before that he’s helping raise the kids, but he’s saying it now. My sister and cousins call and make sure I have break times. My granddaughter Chelsea came from Arizona recently to watch the kids so I could have a break time. When my daughter Tracy has breaks from work she comes in and helps out.
“So I have a support system around me and they’re all kin to these children, so they’re never outside of family.”
Kelly Union says even if there wasn’t all that family support her mother would have done the same thing.
“Without a doubt, she would have been that beacon without all of us supporting her. That is her character, that is the legacy she inherited and the legacy she is passing on to all of us. We have all been known to help someone else, even when it isn’t easy or comfortable and that is a direct reflection of her.”
The respite family provides Theresa has proven vital as she’s realized she’s not capable of doing everything like she was the first time she raised kids. She’s much more prone now to ask for help. Another difference between then and now is that her older daughters were spaced out three or four years, whereas the kids she’s raising today are all just a year or two apart.
“My oldest was 4 before I had my second and then my second was 7 before I had my third. It’s a different experience when you can devote your time to the one child at a time. And then by the time I had the second child the oldest child had more of her own things she was doing that she didn’t need me while I was taking care of this other one. And then the two of them did not need me as much when I was taking care of the third one, so every kid got to be like an only child.”
Things stated out different the second time around.
“‘I found I was now taking care of two kids at the same time, so if I’m changing a diaper the other one’s right there fussing and attention grabbing. and boy that’s more wearing on me. The energy for two young ones is just wearing.
“When I first got Keira and Miyonna I was working, so I got to take them to day care. But I could not keep my mind going well enough during the day to do a social work job. I could not keep up and my caseload was falling farther and farther behind. I even asked for more training, but I just couldn’t manage it. I thought I was super lady but my energy level is not the same as it was, trust me.”
The two girls don’t need quite the attention they did before, which is good because their little brother needs it now.
“We got through that and Keira and Miyonna started doing real good together. I even have them sleeping together in a big double bed. They sleep all night.”
In terms of parenting, she says she’s learned to “let some things go” that she would have stressed over before. For example she doesn’t worry whether the kids’ clothes or hair or bedrooms are perfect. “You do the best with what you have and you gotta innovate,” she says.
Her adult daughters may be the best gauge for what kind of mother Theresa is. The oldest, Kelly, wrote in an email:
“My mother was always the “you can do it”, “give it a try” type of parent. She supported all our whims—Girl Scouts, musical instruments, sports, school plays, dance class. Whatever struck our fancy at the moment, she backed our efforts. No is not a big word in her vocabulary. Not that she was a permissive parent who let us get away with things. But more in the way that she was willing to let us try and learn our own likes, dislikes, pleasure and pain first hand.
“My mom was never really a yelling, scolding type of mom and that worked well for us. Life lessons taught with logic, love and support goes a long way to shaping a child the right way.”
Kelly doesn’t see any marked difference in her how mom parents now than before.
“No, the core is very much the same. My mom is home more with them but the attention, the opportunities, the lessons are all still the same.”
Theresa would like for the children’s birth mother to be involved in their lives but thus far she says her niece has shown little interest. In fact, Theresa’s lost most contact with her niece, whose exact whereabouts she’s unsure of.
“She actually did visitation with Miyonna for the first three weeks of her life and then she back slid all the way and did a disappearance act. We didn’t know where she was.”
The instability and unreliability of the mother were huge factors in Theresa taking charge and getting the kids in a safe home surrounded by family. She says she never wanted to have happen to these children what she’s seen happen to others, such as when kids age out of the system never having been reunited with family, much less visited by them. With their biological mother out of the picture, Theresa saw no option but to step up.
“It’s hard to forge your own identity when your identity has been connected with state administrators,” she says of foster children.
It’s not the first time she’s taken in loved ones in need. When her uncle Joe Glass lived in a Milwaukee nursing home and was going to be transferred to a veterans home near the Canadian border, far from any family, Theresa and her brother James brought him to Omaha.
Growing up, she saw the example of her family take in childhood friend Cathy Hughes when Cathy’s musician mother Helen Jones Woods was on the road. Hughes said growing up she and Theresa thought they were “blood sisters.”
Theresa’s three birth daughters have embraced her returning to parenting young kids again all these years later. She says they’ve all accepted and bonded with their new siblings and go out of their way in spoiling them. “They don’t want for anything,” she says of her little ones.
Kelly speaks for her sisters when she says they all admire and support their mother in assuming this new responsibility at her age but that it doesn’t surprise them.
“That is just my mom. I don’t think she thought of it as parenting at her age, she just saw a need and filled it. Age really didn’t play into it, although she did discuss it with us because doing the right thing would impact all of us. My mom always does the ‘right thing,’ and right doesn’t mean easy and she accepts that whenever she takes on a task, a role, a responsibility.
“My grandmother raised her and this is what my grandmother did and would have done if she was alive. Her opting to raise the kids did not surprise any of us in the least. It is the one characteristic both my parents had and handed down to us: Do what you can, when you can and share of yourself, your home, your belongings and your wealth (regardless of how much money you have or don’t have). It’s the right thing to do to help someone else, especially family.”
Kelly and her sister Gabrielle have each assumed similar super-nurturing roles as their mother. Kelly, who has three children of her own, has acted as a surrogate mom to athletes coached by her husband. Gabrielle is now the adult female figure in the home of her equally famous boyfriend, NBA superstar Dwyane Wade, whose two sons and a nephew live with him in Miami.
Theresa’s justifiably proud of her three grown children, each a successful, independent woman in her own right. Kelly’s a corporate executive. Tracy’s a facilities coordinator at Arizona State University and Gabrielle’s the movie star. Just as she feels she well prepared her older girls for life she hopes to do the same for their young siblings.
“I got my three grown daughters there healthy and educated and then they had to travel it on themselves. Hopefully I can do this another time and the three young ones will be healthy and educated and they’ll be able to move on and enjoy their lives. Nobody has to be famous but you have to be able enjoy and sustain your life. I think my girls have done really well and I hope the next ones do, too.
“This time it’s a different experience and we’re working it out.”
She says most of her parenting the first time happened in the suburbs compared to the inner city, where she, her brother and the kids live today. She’s struck by the stark difference between the two environments and their impact on children.
Gun violence and street gangs were foreign to west Omaha and Pleasanton but the northeast Omaha she’s come back to is rife with criminal activity. Where Pleasanton lacked for no amenities North Omaha has major gaps.
“It’s interesting that this neighborhood doesn’t have the things that we had when we were young. The (black) population has been dispersed throughout the city. Things you take for granted, conveniences you have right there in the suburbs, are not so readily available in the inner city. It’s a lack of resources, lack of everything right in this neighborhood for raising children. So I had to start looking for the village (the proverbial village that helps raise a child). My village is right here. I have Kellom School and I have Educare.”
Gabrielle says the way her mother intentionally seeks out educational and cultural opportunities for the young kids she’s raising now reminds her of how she did the same thing when she and her sisters were coming up. She says her mom’s always been about expanding children’s minds through enriching experiences.
Theresa says the dearth of programs for young kids in northeast Omaha “is what prompted me to join the board of the Bryant Center Association – so we could add things (like recreation activities and counseling services).”
The nonprofit association operates the Bryant Center, a community oasis at 24th and Grant Streets that aims to improve the lives of youth, young adults and seniors. Administrators are looking to expand programming. Theresa recently prevailed upon Cathy Hughes to co-chair the association’s capital fundraising campaign.
In the final analysis Theresa doesn’t consider rearing young children at her age as anything heroic or out of the ordinary. It all comes back to family and doing the right thing. “I don’t call it being a saint,” she says. “You always take care of your own.”
She wants others to know they can do what she’s doing. An aunt or a grandmother or another relation can be the parent when Mom and Dad cannot.
“It is a doable process, especially in Omaha, because there is other help available. There are families out there that could do this with their own because there is support for you in the community. Sometimes you have to really search for it depending on what your needs are. But even if there’s a problem where the natural parents aren’t available to participate, you can raise the children so they are still a part of a family.”
Helping navigate the experience is ENOA’s Grandparent Resource Center. It offers free monthly support group meetings, crisis phone intervention, transportation assistance, access to legal advice and referrals to other services and programs. Participants need only be age 55 or above.
Center coordinator Debra Scott, who is raising her granddaughter, says caregivers need to know they don’t have to do it alone. “Don’t be afraid to ask for help,” she says. “I’m learning I can’t be everything to everybody, I need to ask for help and that’s where this program comes in.”
Call 402-444-6536, ext. 297 to inquire how the center may be able to help you or a senior caregiver you know.
- Agencies work to unite foster, biological parents (miamiherald.com)
- Wanted: Parents willing to take in children (newsherald.com)
- SPITZ: From foster to forever family (metrowestdailynews.com)
- Gabrielle Union Takes Serious Turn in BET Drama ‘Being Mary Jane’ and PBS Documentary ‘Half the Sky’ (leoadambiga.wordpress.com)
- Kinship Celebration Brings Together Community in Support of National Adoption Awareness Month (virtual-strategy.com)
Success runs in certain families and most of America loves nothing better than classic immigrant success stories. That’s what the Jesus and Beatriz Garcia family of Omaha represents. Their success starts with the now elderly but still active parents who came from Mexico to make a better life for themselves and their six girls, who were all born in Mexico but primarily raised in America. My story for El Perico focuses on how the sisters have achieved much educationally and professionally, always guided by the hard-working, aspiring example of their parents. Just as the parents are inspirations to the Garcia girls so are the sisters inspirations to each other.
The Garcia Girls
©by Leo Adam Biga
Originally appeared in El Perico
When Jesus and Beatriz Garcia left Mexico for America decades ago their fervent wish was to give their family a better life. In that, there’s no doubt they succeeded. The couple captured the American Dream by working hard, owning their own home, becoming fixtures at Our Lady of Guadalupe Church and raising six girls.
The Garcias have seen their daughters, all born in Mexico, grow into accomplished women with families and careers of their own. The Garcia Girls carry on their parents’ tradition of serving others. At the 2011 Latino Heritage Awards the eldest, Magdalena “Maggie” Garcia, was honored for her work as El Museo Latino founder and executive director. Baby sister Maria Vazquez, associate vice president of student affairs at Metropolitan Community College, was named Latina of the Year.
“I’m amazed at Maggie’s and Maria’s accomplishments, and at all my other sisters.
They’re all working hard and continuing their education, and I’m doing the same thing,” says Silvia Wells, El Museo Latino managing director.
The sisters have all attended college as nontraditional students. The only one without a degree, Lori Ramirez, is working on it. Some have multiple degrees. Each has a chosen profession. It all stems from strong parental guidance. Maggie recalls, “My father sat me down and said, ‘My responsibility is to provide for you what you need. Your responsibility is to do the best you can.’ He never said you have to do this or that, he just said, you have to do the best you can. The demands were what each one of us placed on ourselves.”
Jesus and Beatriz Garcia
Education was always stressed. “They put all six of us through Catholic school. They both worked. My dad sometimes had two and three jobs,” says Maggie.
Jesus trained in fine woodworking and construction in Mexico and his expert craftsman’s skills made him employable here. He repaired furniture for Nebraska Furniture Mart. Later, he opened his own shop, Jesse Garcia‘s Repair, at 13th and Vinton Streets in South Omaha, where the Garcias are an old-line Latino family.
He also built custom display cabinets for daughter Maggie’s museum. He closed his shop last year but still keeps his hands busy for select customers.
Beatriz, who learned seamstress skills in Mexico, labored 30 years at Pendleton Woolen Mills. She started as a sewer and retired as a supervisor. A talented cook, she makes her famous enchiladas and burritos for museum and church fundraisers. She marvels at what her daughters have made of themselves.
“I’m so proud of all my girls.”
In turn, the Garcia Girls admire their parents. Beatriz “Betty” Garcia Gonzalez, a licensed clinical social worker and mental health professional with two degrees, is struck by their “humility and determination.” She and her sisters appreciate the effort their folks made taking them to Mexico every summer for two-week immersions in family, heritage and culture. They value their devotion to church and their legendary work ethic. Wells says these values are “deeply rooted” in them all.
“Those pillars of lessons” says Vazquez, shaped the Garcia Girls. That example now shapes four generations of Garcias, “Mom and Dad are still healthy and they’re still very much a part of our lives. They still encourage us,” says Patty Tello, an Educare Center of Omaha family enrichment specialist.. “They worked so hard so that we could have an education. Always in the back of my head was that I had to make them proud of me because of their sacrifice.”
“I’m very happy my parents had the desire for us to complete our education and go further than just high school,” says Wells.
Maria says, “They’re the smartest people I know. They valued education. They always certainly encouraged us to do our best and to work hard and give back, and with that foundation we were able to do anything.”
Indeed, Silvia says her folks made her feel “I’m capable of reaching any goal I wish to attain.” She can count on “always having their support.” And the support of her sisters. “It is nice to always have someone encouraging you and I think we all encourage each other.” “We’re there for sounding boards,” says Maggie.
Tello says the family always pitches in to babysit as needed.
There’s some sisterly prodding, too. “If I’m thinking, This is difficult, there’s always someone there to say, ‘I know you can do it,’ or, ‘I did it, you can do it, too,” says Silvia. Patty was inspired to go back to school after seeing Silvia do it.
“I think we’ve challenged each other,” says Betty.
The striving continues. Silvia is midday through graduate studies at Bellevue University. Patty is studying for her master’s in childhood education at Concordia (Seward, Neb.) University. Vazquez is going after her Ph.D. in educational administration at the University of Nebraska-Lincoln.
Betty says the family’s left “a legacy.” “And there’s still more to come,” says Patty, adding, “We’re still pushing the envelope and seeing what more can we do.”
“We all try to be a part of the community we live in and make it a better place to live,” says Silvia.
As the oldest, Maggie led the way by embarking on a corporate career, then becoming the first in her family to attend college.
“Maggie was working full time and married when she started at UNO. I remember her taking me when she registered for classes. She wanted to expose me to that environment, to that other world,” says Maria, who went on to earn degrees from Metro and the University of Nebraska at Omaha.
Magdalena “Maggie” Garcia, right, with her Latino Heritage Award
Maria Vazquez making her Latina of the Year acceptance speech at Latino Heritage Awards
photos ©2007 – 2010 Barrientos Scholarship Foundation, http://www.barrientosscholarship.org
After Maggie completed her master’s at Syracuse University she was unsure what to do next. “My father told me, ‘Whatever you decide to do you have our support in whatever way we can, but find something that makes you happy and you’re passionate about.’” She fulfilled her dream opening the museum. The whole family’s volunteered there.
As each Garcia Girl’s found success, the whole family’s shared in it. The legacy lives on.
Working in a family business can be a blessing or a curse. Families that make it work are to be commended. Ones that make it work over four generations are rare indeed. This is a story about such a family and their office furniture business based in Omaha, Neb. Harry Ferer taught the business to his son-in-law, the late Lazier Kavich, who taught the business to his son, Larry Kavich, who in turn showed the ropes to his children, Jeff and Amee, who run it today. The piece originally appeared in the Jewish Press about six years ago.
Bedrock Values at the Core of Four-Generation All Makes Office Furniture Company
©by Leo Adam Biga
Originally appeared in The Jewish Press
As Omaha family businesses go, All Makes Office Furniture Company is one of the oldest and largest still operating. The fourth generation family members running things today stick to the same core principals, values and philosophies that have guided the business since dapper Russian immigrant Harry Ferer founded it in 1918.
A go-getter, Ferer became a star agent for the Royal Typewriter Co. and the Ediphone, an early dictation machine patented by inventor Thomas Alva Edison, whom Ferer knew. Ferer built his own company through hustle and guile, traits his successors have shown in growing the family business. Son-in-law Lazier Kavich entered the fold in 1938 and helped move All Makes forward by adding new lines, earning a reputation for fairness along the way. Lazier taught the business to his son, Larry Kavich, whose energy, people skills and “do the right thing” motto drew in new business. Larry, in turn, taught his children the ropes and now they run things. Larry’s son, Jeff Kavich, is president/CEO of All Makes Omaha and Jeff’s sister, Amee Zetzman, is president/CEO of Lincoln, Neb. and Urbandale, Iowa. The legacy continues. Only time will tell if Jeff’s or Amy’s kids one day carry the torch.
All Makes evolved over these 88 years into a full-service center that outfits offices of every size, located virtually anywhere, with products that range from the latest in work station systems to used desks, chairs and files. The company does more than just sell stuff. It also designs and installs office spaces for all kinds of settings, offering expertise that makes today’s technology-rich environments user-friendly.
Any firm as long-lasting as this one adapts to meet the needs of customers in changing business climates. Through world wars, economic downturns and industry trends, All Makes stays the course, each generation adding fresh ideas to the mix.
Much has changed since Harry Ferer opened his downtown typewriter sales, rental and repair shop. When Lazier Kavich came aboard, the business added office furniture to complement the automated machines it carried. In 1950 All Makes moved to its present location at 2558 Farnam Street. By the 1960s the company added the first of its branch showrooms and stores. Once Larry Kavich joined in the mid-’60s, high end contract furniture became the staple. He expanded the business physically and enhanced its position as a multi-product, multi-service center. He continues as chairman today, wintering in Arizona.
Under Jeff’s and Amee’s watch from the late 1990s on, All Makes has added to its facilities, including new showrooms and warehouses, made a series of renovations, grown the company’s design division and expanded into international markets.
Yes, much has changed. Then again, people are still people and business is still business. Office furniture may be wired today, but getting repeat customers still comes down to treating folks right, qualities sorely missing from so many service providers today. Jeff and Amee keep alive All Makes’ service-first credo, drawing on lessons from two masters in the art of the deal — their grandfather and father.
“Certainly the products have changed and the industry has changed,” Jeff said, “but as far as learning the passion — and taking that home every night with you and always thinking about how to make things better and how to do the right thing — I got that every day from both my grandpa and my dad. It came so naturally, it would have been impossible, I think, for me to feel or act or do any differently.”
As kids, Jeff and Amee were always around the business, working there summers. He learned all facets — from stock and sales to delivery and installation. She applied her gift for number-crunching to the company books.
“Summers, when my friends were spending every day at the pool, I was here in the back room sweeping floors, fixing typewriters, working in the warehouse. I installed furniture, I delivered furniture, I drove the truck. I’ve done everything except billing,” he said. “I look back now and say it was fun and wouldn’t change a thing, Back then, when my buddies were going to the pool, I probably wished I was, too.”
But he knew where his destiny lay.
“I knew from an early age I was carving a path for me into the business and everything I was learning then would only come to benefit me later,” he said. “I knew that this is what I wanted to do. I went to the University of Kansas for a couple years and decided it was time to come home and go to work. You know, my career started in 1990 — 16 years ago, but I can say I’ve been here 30 years because I worked here summers from grade school through college. When I’d come home from college my father and I would talk about the business. Even in high school, if something big was happening here, we discussed things over the weekend. Growing up, dinner table conversations happened all the time. So, as long as I can remember I’ve kind of known and talked the language of All Makes.”
For the young Amee, the business wasn’t so much a career path to follow as a place she felt obligated to pitch in. Her math and computer skills were put to use.
“When I was in the 7th grade they’d bring me in a little desk to sit in the middle of my grandfather and Nancy Mudra, who’s been here over 30 years, and I learned how to compute commissions. When I was more high school age they gave me one of the first portable computers — a huge thing with a screen that popped down…They said, ‘There’s a new program called Lotus and we need you to figure out how we can get the commissions from this giant ledger book into the computer,’ and that was my project. Every time, they saved projects for me. Like one summer all I did was purge the bookkeeping files and make new folders.”
As a boy Jeff accompanied his dad on business trips. Trussed-up in a coat-and-tie, the little boy said little but absorbed much as Daddy made deals.
“I was there watching him do what he does best and that’s an education you won’t learn at Wharton School of Finance,” he said.
When Lazier, who passed in 1996, wasn’t playing cards or handicapping the ponies, he was striking bargains that brought in new business or that added to his overstuffed back office, which has been preserved intact as a kind of memorial. The walls and shelves are still filled with kitsch collectibles. He loved acquiring things in bulk in order to give them away, like the drawer of surplus watches he kept. True to his salvage roots, he built All Makes’ used office furniture segment, now called All Makes on Two, which still accounts for a robust volume of sales today. Sections of two floors, plus the basement, practically sag from all the used items on display.
At one time, three generations of Kaviches drew wages together. “It was something special that I’ll never forget and I know it’s so rare and something few people get to experience,” Jeff said. Lazier, the old-school wheeler-dealer who started in the junk business, was the elder statesman. He read the mail, saw a few old customers and played cards with his cronies in his office. “This is what he loved,” Jeff said. Larry was the dynamic leader closing deals in the showroom, on the phone or on the road. Jeff and Amee were the fresh-from-college upstarts soaking it all in.
The lessons learned from these old-school salesmen made a deep impression on the next generation. Much of what Lazier and Larry did still shapes the business.
“He loved a good deal,” Amy said of Lazier. “He did not like to leave money on the table. That was his mentality and that’s why we have all the used furniture. He taught my brother that end of the business. There are still people we do business with that will fly in here from somewhere in the South to come pick out all their used furniture. Then they’ll send trailers back for it. Because that’s how they and my grandpa did business. So, it still goes on.”
She utilizes some of the managerial tricks and rituals he taught her years ago.
“The entire pile of mail in the morning went to him. He used to say, ‘You can learn what’s going on in every part of the organization by reading the invoices.’ That’s how he kept in touch with what was going on — through the mail. And so now I read the mail every day and it does help me know what’s going on.”
More a benevolent figurehead by the time Amy and Jeff assumed titles and positions at All Makes, Lazier still came to the office every weekday, modeling the Golden Rule in his good works and in his high ethics. Years ago he befriended a blind black evangelist known for traversing the city on foot selling brooms. A tradition began that saw Lazier invite the Rev. into the store for a repast before driving him home at night. The preacher man still stops by on his circuit and Jeff and Amee, like Larry and Lazier before them, make sure he’s well taken care of.
“He was the most giving, caring person you could ever imagine,” Jeff said of Lazier. “Everything was as it is. He said it like it was. Just total honesty and integrity.”
Amee said her father, Larry, “took a lot of qualities from my grandfather. He’s very wanting to always do the right thing. Very honest, very charitable. But he also doesn’t like to be taken advantage of. He’s very passionate about everything he does. He’s proud of what we do. It’s been nice for him to be able to take a step back, but he is still absolutely involved in big deals going on. He misses being here full-time. As he explains to us, ‘This is all I’ve done. It’s hard to leave.’”
The siblings feel an obligation to maintain the family tradition in All Makes.
“It’s so important for me to make sure we do provide the best product at the best possible price, along with the best service, because our reputation means so much to us. We just always want to play cards up on the table and do the right thing for all of our great customers,” Jeff said.
“It is an awesome responsibility because our name is associated with this,” Amee said. “We had a situation where we needed the money up front on something and the customer asked, ‘Well, what if you don’t do what you say you’re going to do?’ And I said, ‘You know, we’ve been here 88 years doing what we say we’re going to do.’ And, so, we take it very personally…”
Satisfaction for her comes from knowing a customer’s been satisfied, no matter the size of the transaction. “It’s getting positive feedback from clients, not even on the big deals,” she said. “Sometimes I’ll get a phone call to say, ‘I bought a desk and your guys took great care of me.’ It’s just a feeling of pride that someone in the organization has represented us well.”
For Jeff, it’s” a sense of accomplishment when you meet somebody for the first time, you get to know them and get to know what their business needs are, and then our team puts together the right solution. I guess at the end it’s having a happy customer. There’s a beginning, a middle and an end to a transaction that’s definitive. When we walk away and they say, ‘We have our office furniture — you guys did a fantastic job’ — that’s the carrot. That’s what’s rewarding.”
Groomed as he was to take over as president from his father, Jeff said, “I always knew it was coming,” but added “it never really sunk in until it was on my business card. You always had Larry to fall back on before on making some decisions. But when now it’s my deal, I’m very cautious about what I’m going to do before I do it.” Easing the transition, he said, was the way he worked side by side with his father.
“I learned everything I know from him and I’m grateful to him for that. Even before I became president he would say, ‘You make the decision and if it’s wrong, you’ll learn from it, and if it’s right, way to go.’ In the 16 years I’ve never been sat down and screamed at. He’s let me learn by the mistakes and kind of relish in the good.”
Unlike her brother, Amee didn’t always see herself in the All Makes mold.
“When I left for college (University of Colorado) I was not coming back to Omaha and the store, whereas Jeff knew he was going to come back and be part of the business. So, it was definitely a different scenario.”
Straight from college she moved to Los Angeles in 1989 to work in public accounting. Her niche was small family businesses just like All Makes. “It was really good preparation,” she said. By 1994 she was married with kids. “My husband and I made a quality of life decision that Southern California was not where we wanted to be. And I sort of came to the realization this (All Makes and Omaha) isn’t such a bad thing to come back to.” Factoring into the decision was the chance for their kids to “have grandparents to hang out with. It’s part of Jeff’s and my own life stories. We got to have a life with our grandpa.”
The first order of business was making sure she and Jeff could share power. “I called my brother and we started talking about it. I asked him, ‘What do you think? Do you think we could make this work?’” He told her yes and in 1994 she joined the team. They’ve found a way to make it work for 12 years now.
“We both have our strengths and we know our strengths,” she said. “We try to stay out of each other’s various departments, but still have input. I think because we have separate responsibilities it makes it easier to get along. In certain situations I know he’s going to make the final decision and in certain situations he knows I’m going to make the final decision. And there’s some situations when we make decisions together. It just works out.”
Jeff said, “Well, I think there’s some good balance there. Amy’s got an accounting background and understands a lot better than I do the books and all that sort of thing. So, with her kind of keeping an eye on the pot and making sure everything is in line and in check, that allows me to be in front of the people from more of a sales standpoint. I’m involved with a lot of new business development.”
Just like his grandfather and father before him, Jeff kibitzes with customers to earn their trust and their business. When he isn’t pressing the flesh on the showroom floor, he’s trading jokes on the golf course. Amy trains her eye on the big picture, ever mindful of what her grandpa and dad would do. “There are definitely moments when we say, ‘Oh, Lazier’s rolling over in his grave on this one. What would Lazier have done?’ It’s part of the lore,” she said. Or she repeats one of her father’s credos — “Fast pay makes fast friends.” She added, “He doesn’t like owing anyone.”
The family “works hard to make it work right,” Amy said. “We had a consultant come in and help us separate everything so we had some type of framework to try to work within. Before, we didn’t have titles…everyone just did what needed to be done, which is still the case, but now we have a more clear definition of what our responsibilities are. I think so many times family businesses don’t have a plan and everyone thinks they’re in charge of everything” and it becomes a real mess.
The way Jeff sees it, “you can’t avoid the pitfalls” of a family business, “it’s how you handle the pitfalls. It’s maintaining respect for each other. It comes down to respect. We’re very, very lucky on that regard. I mean, I’m not going to say we don’t have our moments, but at the end of the day we really do have a good working relationship and we’re good friends through it. We’re very blessed.”
All Makes has won area recognition as a model family business and small business and industry-wide awards as a top dealer.
Among other things this next generation in business has taken from their elders is a commitment to downtown. “Yes, we are downtown to stay,” said Amee, who added all the development activity there, including a run-down apartment building converted to condos in back of All Makes, has only strengthened the family’s stake. She said All Makes acquisition of properties around its store realized a “Lazierism” that went — “always buy property near your business when it becomes available.” Lazier also taught her to “never be embarrassed by what you’re going to offer. And that’s how all these properties were acquired,” she said.
She and her brother have also remained committed to the loyal work force, whose average length of tenure is 12 years, Lazier and Larry built. “We have great people here. We like to think it’s a great place to work,” she said.
As a salesman at heart, Jeff’s keenly attuned to two Kavichisms passed on from his grandfather to his father to him that speak of never being too satisfied. When a big deal’s inked, he’s reminded of Lazier and Larry saying: “That’s great, now what are you going to sell ?” In other words, Jeff said, “get onto the next thing.” The other has to do with not repeating mistakes. As Lazier said, “Man who stumbles on rock wants to be forgiven. Man who stumbles on rock twice should break his neck.’”
- Not Your Ordinary Desk Space (denverbreaktime.com)
- Local Furniture Company Receives National Recognition (buffalorising.com)
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- How Green is Your Office Furniture? (greenerideal.com)